Questions & answers
Your questions, answered
How soon can I book?
Contact us with your city and preferred date. We confirm availability directly.
How long does cleaning take?
The time depends on the number of items, size and material. Discuss the scope with us before the visit.
Are weekend appointments available?
Ask us about availability for your preferred day. An appointment is confirmed directly with you.
What should I tell you about the material?
Share the care label, material information and any products already used.
Full detailsWhen can I use the furniture again?
Drying varies with fabric and room conditions. We discuss expected drying and care for your item.
Can every fabric be cleaned the same way?
No. Suitability depends on the fabric, finish and manufacturer’s instructions.
Full detailsCan I include removable cushions?
Yes, tell us which cushions you want included and send photos so the scope can be discussed.
Will every stain disappear?
Results depend on the fabric, stain and earlier treatment. Expected results are discussed before cleaning.
What if I have a question afterward?
Contact us with your appointment details and photos of the concern.
I already tried cleaning it. What now?
Tell us what products and methods were used before arranging a visit.
Can you discuss a special cleaning approach?
Share your needs and the care instructions. We confirm what is suitable for the item.
How should I prepare?
Remove loose belongings and tell us about parking and building access.
Full detailsWhat about my floors and surroundings?
Tell us about delicate finishes and access concerns so the work area can be discussed before the visit.
How often should I arrange cleaning?
The schedule depends on use, material and household needs. Discuss a suitable interval with us.